Compliance & Legal Framework

Our commitment to legal compliance and regulatory standards

1. Data Protection Compliance

GDPR (General Data Protection Regulation)

For users in the European Union, we ensure:

  • Lawful basis for data processing (legitimate interest and consent)
  • Data minimization - we collect only necessary information
  • Right to access, rectify, and delete personal data
  • Data portability and right to object to processing
  • Privacy by design and by default
  • Data Protection Impact Assessments (DPIAs) where required

CCPA (California Consumer Privacy Act)

For California residents, we provide:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we don't sell data)
  • Right to non-discrimination for exercising privacy rights
  • Transparent privacy practices and disclosures

Other Regional Compliance

  • PIPEDA (Canada): Personal Information Protection compliance
  • LGPD (Brazil): Lei Geral de Proteção de Dados compliance
  • Privacy Act (Australia): Australian Privacy Principles compliance

2. AI and Content Compliance

AI Ethics and Responsible Use

  • Transparent disclosure of AI-generated content
  • Bias detection and mitigation in AI outputs
  • Human oversight of automated content moderation
  • Regular audits of AI model performance and fairness
  • Compliance with emerging AI regulations (EU AI Act preparation)

Content Moderation Standards

  • Proactive filtering of harmful and illegal content
  • Compliance with platform content policies
  • Age-appropriate content controls
  • Intellectual property protection measures
  • Hate speech and harassment prevention

Deepfake and Synthetic Media

  • Clear labeling of AI-generated and face-swapped content
  • Consent requirements for face swap functionality
  • Prohibition of non-consensual intimate imagery
  • Compliance with deepfake disclosure laws

3. Industry Standards & Certifications

Security Standards

SOC 2 Type II

Security, availability, and confidentiality controls

ISO 27001

Information security management systems

PCI DSS

Payment card data protection (via Creem)

OWASP

Web application security guidelines

Third-Party Audits

  • Annual security audits by certified third parties
  • Penetration testing and vulnerability assessments
  • Privacy impact assessments for new features
  • Regular compliance reviews and updates

4. Legal Framework & Jurisdiction

Governing Law

ThumbFlow AI operates under the laws of Delaware, United States as a sole proprietorship business. Our legal framework includes:

  • Terms of Service governing user relationships
  • Privacy Policy outlining data handling practices
  • Acceptable Use Policy defining prohibited activities
  • Data Processing Agreements with third-party providers

International Operations

  • Cross-border data transfer safeguards
  • Local law compliance in operating jurisdictions
  • Standard Contractual Clauses for EU data transfers
  • Adequacy decisions and certification mechanisms

5. Third-Party Provider Compliance

AI Service Providers

Primary AI Platform Providers

  • SOC 2 Type II certified
  • GDPR and CCPA compliant
  • Data Processing Agreements in place
  • Regular security audits and assessments

Natural Language Processing Provider

  • SOC 2 compliant
  • Data Processing Agreement executed
  • API data retention policies aligned
  • Privacy and security certifications

Database and Infrastructure Provider

  • ISO 27001 certified
  • GDPR compliant infrastructure
  • Row-level security implementation
  • Regular compliance audits

We maintain comprehensive due diligence processes for all AI service providers, ensuring they meet our standards for security, privacy, and regulatory compliance.

Payment Processing

  • Creem payment processor is PCI DSS Level 1 certified
  • End-to-end encryption for payment data
  • Fraud detection and prevention systems
  • Regular security assessments and audits

6. Compliance Monitoring & Reporting

Continuous Monitoring

  • Automated compliance monitoring systems
  • Regular policy reviews and updates
  • Staff training on compliance requirements
  • Incident tracking and response procedures

Transparency Reports

  • Annual transparency reports on data requests
  • Content moderation statistics and trends
  • Security incident summaries (anonymized)
  • Compliance certification status updates

7. User Rights & Requests

Data Subject Rights

You can exercise the following rights regarding your personal data:

Access

Request a copy of your personal data

Rectification

Correct inaccurate information

Erasure

Request deletion of your data

Portability

Export your data in a standard format

Restriction

Limit how we process your data

Objection

Object to certain processing activities

How to Exercise Your Rights

Email: contact@thumbflow.io

Subject: Data Subject Rights Request

Response Time: Within 30 days

Verification: We may request identity verification for security

8. Regulatory Updates & Changes

Staying Current

We actively monitor and adapt to regulatory changes:

  • Regular review of emerging privacy and AI regulations
  • Participation in industry working groups and standards bodies
  • Legal counsel consultation on regulatory compliance
  • Proactive implementation of best practices

Upcoming Regulations

  • EU AI Act: Preparing for AI system compliance requirements
  • UK Data Protection Act: Monitoring post-Brexit developments
  • US Federal Privacy Laws: Tracking proposed federal legislation
  • Sector-Specific Rules: Adapting to content platform regulations

Communication of Changes

  • Email notifications of material policy changes
  • In-app notifications for compliance updates
  • Website announcements of regulatory changes
  • Regular compliance newsletter for interested users

9. Compliance Contact Information

Legal and Compliance Team

General Contact

Email: contact@thumbflow.io

Response: 2 business days

Note: All inquiries (compliance, privacy, legal, security) handled through this email

Regulatory Authority Contacts

If you have concerns about our compliance practices, you may also contact relevant regulatory authorities:

  • EU: Your local Data Protection Authority
  • US: Federal Trade Commission (FTC)
  • UK: Information Commissioner's Office (ICO)
  • Canada: Office of the Privacy Commissioner
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